Established in the year 2001 in Bangladesh, Mr. Baker has a very simple and consistent policy that explains its smooth running. Among the many bakeries in Kuwait, this one seems to have won the hearts of the people going by the number of stars awarded on their website by their loyal customers. This can be attributed to the fact that its establishment is aided by a leading manufacturer of confectionery and bakery products in Belgium
Satisfactory Customer Service
Mr. Baker has more than 19 branches that are strategically distributed all over Kuwait. With this high number, the management seems to have things under control given the consistent policies and quality of product and service. The kind of service and product that you will receive in one branch is exactly the same with all the other branches.
The kind of staff that a business has determines the satisfactory rate of its clients. Mr. Baker seems to have this important detail taken this into consideration because their customer service has been rated 4.5 stars by its customers. Upon setting foot in their restaurant, the Mister Baker attendants evenly distribute to ensure that every customer is served equally. This seems to have won the hearts of many as they do not have to stand in the queue longer than it is necessary.
Good service has to be backed up with delicious products if any bakery is to succeed. Just as its name suggests, Mr. Baker seems to have won the hearts and loyalty of their customers by dishing out tasty sweet as well as savory pastry. The variety of product satisfactorily caters for different clients; those who prefer sweet treats as well as those who prefer savory delicacies. Kuwait is rich in culture and this extends to the custom delicacies in the country. This factor is considered in the variety of products that comes out of their kitchens.
Affordability of Products
No matter how good their product is, it would be difficult to serve the general public and actually be able to draw more people in if their prices were out of reach. Fortunately, their products are fairly priced presumably to make them accessible to the larger market, maintain their existing customers as well as draw in even more customers. The impressive part about this is that the affordability of their prices does not affect the quality of their products.
Just like the top modern businesses, Mr baker has established a system whereby its customers are able to order for the cakes online and have them delivered to their preferred locations day or night. This is very convenient to their clients and enables their loyal customers to stay true to their brand regardless of their location. This is a wise strategy which seems to be working given the high customer turn out in all of their branches.
Although there are a lot of bakeries in Kuwait, Mr. Baker has proven itself as a worthy consideration. The fact that they use high-quality raw products to bake their products from scratch assures its customers of the high-quality end product. Research also shows that every once in a while, high profile international chefs from Europe make frequent visits to Mr. Baker. This might explain the high-end quality products and unmatched service from their staff members